# Restore folder access on mobile

> Reconnect Notate to your folder if the phone revokes access.

Source: https://notate.md/docs/troubleshooting/folder-access-lost/

Category: Troubleshooting

Updated: 2026-07-28

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On phones, the operating system grants Notate access to the specific folder you picked, and that access can sometimes be lost.

## Why it happens

On Android and iOS, access is tied to the exact folder you chose. It can be revoked, for example after you move the folder or update the operating system.

## Restore access

When it happens you will see a **Local Notate Folder unavailable** banner. Tap it and pick your folder again to restore access.

## Your files are safe

Your files are not lost. Re-granting access simply reconnects Notate to them.