Delete Your Account

You can permanently delete your PixelPerfect Studios LLC ("Notate") account at any time. Deletion is immediate and cannot be undone. This page explains how to delete your account, what is removed, and what is kept.

How to delete your account

You can delete your account from any Notate app, or from the web:

• In the app (desktop, Android, or iOS): open Settings, go to My Account, and choose Delete Account. Confirm with your password.
• From the web (no app install needed): sign in at app.notate.md, open Settings, go to My Account, and choose Delete Account.

For your security, deletion requires your account password and a typed confirmation.

What gets deleted

Deleting your account permanently removes it and everything synced to it, including:

• Your account and sign-in credentials
• Your notes, folders, and tags
• Images and attachments stored with your notes
• Any meeting or lecture audio held for transcription
• Your active sessions on all devices

Any active subscription is canceled as part of deletion, so you are not billed again.

What is kept

• Files already on your devices. Notate stores your notes as plain Markdown files on your devices. Deleting your account does not remove those local files. They stay on disk and remain fully usable.
• A minimal record of the deletion. We keep a limited internal log that a deletion occurred, for security and to meet our legal obligations. It does not contain your notes.
• Billing history. Records held by our payment provider may be retained as required for tax and accounting purposes.

Need help?

If you can't access your account to delete it, or have any questions, please reach out through our support page and we will help you delete your account.