Resolving sync issues
Sync is designed to stay out of your way, but here’s what to check if something looks stuck.
Check the sync status
The sync status indicator shows whether you’re synced, syncing, offline, or hitting an error. If you’re offline, Notate keeps your changes queued and reconciles them automatically when you reconnect, so there’s usually nothing to do.
Resolve a rejected change
Occasionally a change can’t be applied on the server, for example if the same note was edited on two devices at once. When that happens, Notate shows a sync issues dialog listing the affected items. For each one you can Force push your version or discard it, and there are bulk actions if several are involved.
Still stuck?
Make sure you’re signed in and online, then trigger a manual sync from the status button. If a problem persists, reach out on the support page.